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Personalised assistance for your upgrade
We understand that finding the right TV and Broadband package can be complex. Get your free call back and let our experts help you find a personalised solution that fits your needs
Frequently asked questions
I currently have an old Vodafone TV box, how do I upgrade to a Vodafone TV PLAY box?
I currently have Vodafone broadband, how do I add TV PLAY to my package?
How can I watch back live TV content on my Vodafone TV Play box?
Are you running late? No worries! You can restart or rewind all the big shows so you won't miss a thing.
Want to catch up on what happened this week? You can watch all the main Irish TV shows and more for the past 7 days on your TV.
Do you want to record your favourite shows? For most channels, just press the (Record) button to start recording instantly or schedule a recording if the content rights allow. To access RTÉ shows beyond 7 days, go to the preloaded RTÉ Player in the Apps section.
Please note: Some UK content like BBC or Channel 4 might have limited access due to licensing agreements.
See here for customer queries and further channel detail.
How can I purchase additional NOW Membership passes?
New customers
You can purchase NOW Entertainment or NOW Sports as part of our broadband & TV bundles online, both subject to a 12-month contract.
Alternatively, if you would like to purchase additional NOW Membership passes not included in the bundles please call 1800 805 018 and an agent will assist you.
Existing customers
You can also purchase additional NOW Membership passes at anytime using the 'My TV Zone' app on the TV PLAY box.
Additional memberships include NOW Entertainment, NOW Sports, NOW Cinema, NOW Sports Extra, NOW Hayu, & NOW Boost.
I already have a NOW TV subscription, can I watch this on my Vodafone TV PLAY box?
What broadband speeds are required for Vodafone TV PLAY bundles?
Minimum Speeds 20Mbps for one Vodafone TV PLAY box
Minimum Speeds 28Mpbs for multiple Vodafone TV PLAY boxes